Director of Panhellenic Operations 

 

                   Title: Director of Panhellenic Operations  

Supervisor Title: Director of Panhellenic Management/Chief Panhellenic Officer  

 Position Status: Volunteer, two-year appointment   

  

Position Summary: Works under the direction of the director of Panhellenic management in all matters concerning the oversight of Alumnae and College Panhellenics; supervises and assists the Panhellenic coordinators in their work and serves on National Panhellenic Conference (NPC) committees when needed.   

  

Qualifications:  

• Initiated member of Sigma Kappa Sorority  

• Experience working with undergraduates and/or alumnae and/or life skills that relate to the position summary  

• Prior experience and/or familiarity with the National Panhellenic Conference (NPC)  

• Strong written and oral communication skills, customer service skills, organizational and delegation skills, time and project management, attention to detail, and interpersonal/relationship building skills  

  

Responsibilities:  

• Supervises assigned district Panhellenic coordinators   

• Collaborates with director-level volunteers and staff on district-specific college Panhellenic and campus issues/concerns  

• Assists in the onboarding and training of new Panhellenic coordinators  

• Communicates with NPC area advisors, coordinators or NPC staff, if necessary, on behalf of Sigma Kappa relating to specific College Panhellenic issues/concerns such as:   

• College and alumnae Panhellenic governing document conversations and social/risk policy changes   

• Recruitment, RFM and quota/total, extension and Panhellenic community conversations   

• Recognition contingent upon campus benchmarking/awards assessments   

• Campus incidents/mandates that infringe on private membership organizations rights   

• Housing-related proposals and mandates   

• Participates in monthly NPC campus calls for their district, as needed; serves as the Sigma Kappa lead; gathers pertinent information and shares our protocol with other Sigma Kappa staff and volunteers who may benefit from being on the call; distributes call notes and action items after the call  

• Serves as a member of the Panhellenic director team representing Sigma Kappa to the NPC volunteers and staff; participates in weekly director calls, Panhellenic team calls, and any other special team or NPC calls  

• Works with the programming and training team to develop educational programs and resources to support the Panhellenic delegates, advisors, national volunteers and staff  

• Oversees one of four areas: team communication, team resources development, team training & education, and alumnae Panhellenics  

• Participates in NPC committee(s) or specifically-assigned NPC role (ex: area advisor, committee chairman, etc.), and other associated calls  

• Attends NPC-sponsored meetings, trainings, and regional conference(s) when possible  

• Maintains familiarity and understanding of the contents of the NPC Manual of Information (MOI); upholds and maintains knowledge about NPC Unanimous Agreements, policies, best practices, and Bylaws  
     

Expectations:  

• Consistently demonstrates through words, actions and interactions, alignment with the Sorority’s values, strategic direction and commitment to diversity, equity access and inclusion, focusing on the success of the organization   

• Exhibits a positive, problem-solving mindset and a spirit of teamwork and cooperation    

• Maintains and develops materials and procedure files as appropriate to the position   

• Maintains high professional and personal standards   

• Promotes the ongoing development of a service rapport with collegiate chapters, local and national volunteers, headquarters staff and all members of the Sorority   

• Maintains positive public relations within the Sorority, among all Sorority entities, in contact with other NPC, NPHC, MGC and NIC groups, university officials, vendors and others   

• Follows national policies and procedures and abides by the local house/facility rules of each chapter during visits   

• Promotes a sense of national pride in Sigma Kappa  

• Attends national convention (even years) and participates in other training(s) offered to national volunteers. Failure to complete required onboarding and training could result in the withholding of a convention allowance or potential removal from position    

• Required attendance at the Summit for Volunteers (annually)  

• Per the National Policy Handbook (NPH), all national officers shall pay alumnae dues either to a local alumnae chapter or directly to national headquarters  

• All national officers are encouraged to make an annual financial contribution and/or planned gift to the Sigma Kappa Foundation, per the National Policy Handbook   

• Perform other duties as may be prescribed by the director of panhellenic management, director of collegiate services or director of growth of Sigma Kappa Sorority   

• Required attendance at the summit for volunteers hosted by NHQ.  

• Foster an environment where members are welcomed, valued for who they are, and everyone is treated with respect 

 

Technical/Computer Skills:   

• Ability to effectively use email and Microsoft Office software programs, including a strong understanding of Microsoft Teams and Zoom   

• Ability and willingness to effectively use other position-related technology tools    

 

Travel Requirements:   

• National convention: four days in even years, with travel (volunteers are responsible for paying the registration fee)  

  

Optional Travel:   

• Summit for Collegiate Leadership: three days annually, including travel (if selected as a facilitator, via the application process)   

• Biennial area advisor training: three days in even years, with travel (if selected, via the application process 

• RFM specialist training: three days annually including travel (if selected, via the application process  
   

Time Commitment:   

• 10-15 hours per week  

• Participate in quarterly volunteer director meetings (one-two hours) and other meetings as needed  

• Participate in regular meetings with supervisor and/or national headquarters staff   

• Participate in regular meetings with volunteer team  

  

Volunteer Environment:    

• This position requires working independently as well as part of a team.    

• This position requires frequent verbal and face-to-face contact with others. Frequent use of a computer, general office equipment, and/or personal device (e.g., cell phone, tablet) is necessary 

• The position requires appropriate confidentiality and discretion 

   

The qualifications, responsibilities, expectations, technical/computer skills and other information described above are representative of those that must be met by volunteer to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.