Title:                                        Director of Collegiate Management 
Team:                                     Membership  
Supervisor’s Title:                 Senior Director of Membership Strategy 
Position Status:                    Full-time, exempt 
Position Location:                Carmel, Indiana, preferred 
Annual Compensation:       Starting at $60,000 

Position Summary: Oversees the strategy and execution of collegiate chapter management and support; Supervises collegiate support managers and harm reduction manager; addresses collegiate management issues; and works with collegiate management, growth, programming and housing teams to deploy support and services to collegiate chapters as needs arise. 

Qualifications:  

• Bachelor’s degree required; master's degree in college student personnel, higher education administration, or similar field preferred 
• Initiated member of Sigma Kappa Sorority, preferred
• Minimum of three years supervisory experience
• Proven experience with chapter assessment, development of collegiate programming, and implementation of change efforts
• In-depth knowledge of Sigma Kappa operations, Bylaws, policies, and procedures 
• Experience implementing strategic plan initiatives  

Responsibilities: 

• Oversees the strategic vision of collegiate management projects, including chapter internal assessment, accreditation, under performing chapters, membership entry and exit, harm reduction and chapter support – while balancing the needs of collegiate chapters, national leadership, universities and other stakeholders. 

• Works with collegiate management, programming and training, growth and housing teams to deploy appropriate support and services to collegiate chapters, ensuring that decisions are well-informed, data-driven, and aligned with organizational goals. 

• Utilizes chapter and university statistics and higher education trends to track progress and analyze collegiate chapters, ensuring ethical and strategic decision-making in chapter support efforts. 

• Maintains university relationships and assists in the response to university relationship statements, conduct cases, Panhellenic matters and award applications. Keeps thorough, up-to-date files of all universities with such documents and collegiate chapter compliance. 

• Supports the risk management team in proactively identifying and addressing risks within collegiate chapters, adapting strategies as needed to align with evolving risk management best practices.  

• Participates in the training of traveling leadership specialists by providing relevant chapter and university information and statistics, ensuring that they are equipped with accurate and timely resources to support collegiate chapters effectively.    

• Regularly updates various stakeholders – including national officers, local volunteers, university and Sigma Kappa entity partners on collegiate chapter statuses and progress, ensuring transparency and effective information sharing.  

• Works closely with the programming and training team to create and review impactful programming and resources for collegiate chapters, ensuring they align with the Sorority’s vision and chapter needs.   

• Serves as staff liaison for the director of collegiate chapter management and Panhellenic director volunteer teams fostering strong relationships and providing guidance to ensure successful collaboration. 

• Leads and supervises collegiate support managers and harm reduction manager, conducting team meetings, providing employee feedback, and delivering annual performance reviews to drive team success and uphold the Sorority’s values.   

• Develops and manages budgets related to the areas under the direction of collegiate services, ensuring financial responsibility and strategic allocation of resources.  

• Performs other duties as assigned by the senior director of membership strategy or the chief executive officer of Sigma Kappa Sorority. 

Expectations:  

• Consistently demonstrate through words, actions and interactions, alignment with the Sorority’s values, strategic direction and commitment to diversity, equity, access and inclusion, focusing on the success of the organization.  

• Promote the ongoing development of a service rapport with chapters, local and national volunteers, and all members of the Sorority.  

• Represent Sigma Kappa within related professional organizations as approved by the chief executive officer.   

• Demonstrate a positive, problem-solving mindset and a spirit of teamwork and cooperation.   

• Demonstrated project management experience in a professional environment.  

• Excellent communication, customer service, organization, presentation, facilitation and relationship building skills.  

• Maintain positive public relations within the Sorority, among all Sorority entities, in contact with other membership groups, university officials, vendors, and others.   

• Maintain and develop materials and procedure notebooks, as appropriate to the position.  

• Support the organization’s efforts to prepare and execute national events such as bi-annual national convention and annual Summit for Collegiate Leadership, including traveling to events to provide on-site staff support. 

Employee Benefits:  

At Sigma Kappa Sorority, we believe in taking care of our employees and providing a supportive work environment.  Some of the benefits you can enjoy as a member of our team are:  

• Salary: The job starts with a base salary of $60,000 per year. In addition to the annual salary, Sigma Kappa offers the benefits listed below and paid time off, making the total value of the compensation for this position around $65,000 per year.   

• Comprehensive Health Coverage: Sigma Kappa Sorority offers robust health insurance plans that include medical, dental and vision coverage for employees, with the employee-paid for options for immediate family members.   

• Short-term and Long-term Disability Insurance:  Our job benefits package includes comprehensive short-term and long-term disability insurance, offering financial support for temporary or prolonged periods of incapacity, ensuring peace of mind and financial stability in case of unforeseen health challenges.  

• Retirement Savings: It's never too early to start planning for your retirement. Take advantage of Sigma Kappa's SIMPLE IRA plan, where the Sorority contributes an additional percentage of your annual compensation to your future financial security.  

• Employee Assistance Program (EAP): Confidential services to help employees through personal and professional difficulties. 

• Flexible Work Arrangements: Sigma Kappa Sorority understands the importance of work-life balance and offers employees the option to work remotely with scheduled visits to the national office in Carmel, IN. 

• Professional Development Opportunities: Grow your career with access to ongoing training, workshops, and programs. 

Knowledge, Skills and Abilities: Technical/Computer Skills: 

• Sigma Kappa Sorority is seeking a candidate with 3-5 years of experience working with fraternal membership organizations. The ideal candidate should have a strong understanding of collegiate chapter operations in addition to the following skills:  

• Strong service orientation, outstanding presentation skills, professionalism, confidentiality and discretion.  

• Works with a sense of urgency, able to manage multiple initiatives simultaneously in a rapidly changing environment.  

• Adept at managing cross-functional teams effectively.  

• Ability to effectively use Microsoft Office 365 software programs and display the technical aptitude/willingness to learn internal systems.  

• Frequent use of a computer, general office equipment, and/or personal device (e.g., cell phone, tablet) is necessary.  
   

Working Conditions:   

• The working conditions and physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.    

• Required 40 hours per week. Office hours are 8:00 a.m. - 4:30 p.m. ET, Monday through Friday, with a degree of flexibility available. Additional work hours may be necessary to complete assigned tasks; including the necessity to work in the evenings occasionally.  The employee is required to travel on behalf of the organization, and travel will require nights and weekend work, as well.  Travel is estimated to be less than 10% of the time.  This position requires working independently as well as part of a team and also requires verbal and face-to-face contact with others on a daily basis.  

Physical Demands:  

• While performing the duties of this position, the employee is regularly required to sit and work on a computer for extended periods of time. The employee will be required to stand, walk, stoop, kneel, lift, carry, pull, grasp and bend over. The employee must be able to lift, carry and move up to 20 pounds as needed.    

• The qualifications, responsibilities, expectations, technical/computer skills, work environment, and physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Sigma Kappa provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.