Title: Volunteer Training Coordinator  

Supervisor Title: Director of Volunteer Training 

Position Status: Volunteer, two-year appointment  

Position Summary: Works under the direction of the director of volunteer training in all matters concerning the training and development of advisors and national volunteers 

Qualifications: 

• Initiated member of Sigma Kappa Sorority 

• Experience working with undergraduates and/or alumnae and/or life skills that relate to the position summary 

• Prior experience and/or familiarity with volunteer training and facilitation 

• Strong written and oral communication skills, organizational and delegation skills, time and project management, attention to detail, and interpersonal/relationship building skills 

Responsibilities: 

• Oversees strategic progress by supporting the onboarding, training, and development of national volunteers and advisors, collaborating with the volunteer onboarding team and working with subject matter experts 

• Develops and assesses content for national volunteer and advisor trainings, making necessary enhancements throughout the year 

• Serves as content facilitators for assigned sessions of national volunteer and advisor trainings  

• Collaborates with director of volunteer training to maintain consistency of training and development programming for national volunteers and advisors 

• Continually review available content and propose updates so they remain relevant based on trends and changes 

• Ensure the completion of project deliverables on time and within the scope of the original project request set in collaboration with the director of volunteer training 

Expectations: 

• Consistently demonstrates through words, actions and interactions alignment with the Sorority's values, strategic direction, and commitment to diversity, equity, inclusion and access (DEIA), focusing on the success of the organization. 

• Exhibits a positive, problem-solving mindset and a spirit of teamwork and cooperation. 

• Maintains and develops materials and procedure files as appropriate to the position. 

• Maintains high professional and personal standards. 

• Promotes the ongoing development of a service rapport with collegiate chapters, local and national volunteers, headquarters staff, and all members of the Sorority. 

• Maintains positive public relations within the Sorority, among all Sorority entities, other NPC, NPHC, MGC and NIC groups, university officials, vendors, and others. 

• Follows national policies and procedures and abides by local house/suite rules when visiting collegiate chapter facilities. 

• Promotes a sense of national pride in Sigma Kappa and a strong sisterhood in all related interactions. 

• Completes all required training and onboarding and participates in additional training opportunities offered to national volunteers. 

• Attends the Summit for Volunteers annually. 

• Attends national convention in even-numbered years. 

• Per the National Policy Handbook, all national officers shall pay alumnae dues either to a local alumnae chapter or directly to national headquarters. 

• All national officers are encouraged to make an annual financial contribution and/or planned gift to the Sigma Kappa Foundation in accordance with the National Policy Handbook. 

• Performs other duties as assigned by the director of volunteer training. 

• Fosters an environment where members are welcomed, valued for who they are, and treated with respect. 

Technical/Computer Skills:  

• Ability to effectively use email and Microsoft Office software programs, including a strong understanding of Microsoft Teams and Zoom 

• Ability and willingness to effectively use other position-related technology tools   

Travel Requirements:   

• National convention: four days in even years, with travel (responsible for paying convention registration fee)  

Optional Travel:   

• Summit for Collegiate Leadership: three days annually, including travel (if selected as a facilitator, via the application process)  

Time Commitment:  

5-10 hours per week  

• Participate in monthly training facilitation 

• Content development and enhancements, working independently and engaging the coordinator team 

• Most weeks, participate in regular calls with supervisor, peer team and/or national headquarters staff  

Volunteer Environment:   

• This position requires working independently as well as part of a team.   

• This position requires frequent verbal and face-to-face contact with others. Frequent use of a computer, general office equipment, and/or personal device (e.g., cell phone, tablet) is necessary.   

• The position requires appropriate confidentiality and discretion.  

The qualifications, responsibilities, expectations, technical/computer skills and other information described above are representative of those that must be met by volunteer to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.